Retiree Resource

  • Maxwell Retiree Activities Office: (334)-953-6725
  • MPS/DEERS/ID Cards: (334) 953-6487
    ID Card Appointment Line: (334) 953-4720
    (Appointments Required)

  • Visitor's Center: (334) 953-4283 
  • SBP/Casualty Assistance: (334) 953-5048

    This office will assist widows and widowers of deceased service members regarding the Survivors Benefit Plan and casualty assistance matters.

  • Legal office: (334) 953-2786, for all legal matters.
  • Finance office: (334) 953-3288, or for the Defense Finance and Accounting Office, Cleveland Center, 1-800-321-1080.
  • Tricare Service Center: 1-800-444-5445.
  • Airman and Family Readiness Center: (334) 953-2353.
  • Clinic appointment line: (334) 953-3368.
  • Pharmacy: (334) 953-6868; refills: (334) 953-7971/7978 or 1-800-732-6117.

All retirees are encouraged to visit the website for the latest retiree news and information. It covers subjects such as Survivors Benefit Plan, list of Retiree Activities Offices worldwide, Afterburner archives (2001- 2013) and a list of valuable resources and contact details. So don’t stress over rumors and get the facts by going to the retiree website.

Retiree Activities Office

Retiree Activities ProgramLocation
Building 804, 50 LeMay Plaza South 

The mission of the Retiree Activities Office (RAO) is to provide information helpful to retirees of all services.

As the base level component of the Air Force Retiree Council, the RAO operates under Air Force Instruction 36-3106. It is supported by the 42nd Air Base Wing, providing a liaison between the active duty units at Maxwell-Gunter and the retiree communities of all branches of the armed forces.

The RAO is continually recruiting dedicated personnel with a military background who may wish to join our staff of those who are "Still Serving." 

For more information about retiree activities, contact the RAO at (334) 953-6725 or by e-mail at

A Retiree Activities Office is established at all major U.S. Air Force installations around the world. In the AF, all offices are staffed by volunteers. Our challenge has been and still continues to be finding and sustaining a staff of enthusiastic and dedicated volunteers to avail themselves of their knowledge to serve the community.

Reporting a Retiree Death
Surviving family members of retired Air Force personnel residing in the United States may report the death of a member, and receive personal assistance in applying for eligible benefits on their behalf by contacting:

  • The Casualty Assistance Representative (CAR) at the nearest Air Force Base Military Personnel Flight, Customer Service
  • Maxwell's Casualty Assistance Representative is Mark Goodvine. He can be reached at (334) 953-5048.
  • Headquarters, Air Force Personnel Center toll-free at 1-877-353-6807. This system will connect your phone call directly to the CAR that will assist you. Voice mail is available after duty hours. Family members leaving a message will be called back the next duty day
  • DFAS-Cleveland using their toll-free number 1-800-321-1080.

Please have the following information available when making notification:

  • Retiree's full name, grade, Social Security number, date of retirement
  • Date and place (city and state) of death
  • Cause (layman's terms) of death name, relationship, phone number and address of the next of kin
  • Date and place of funeral, if known (General officers only)

Click HERE to learn about classes offered to retirees at the Airman and Family Readiness Center (click on Calendar of Events)