Published May 30, 2012
42nd Medical Group
Mission Statement: Provide Trusted Care to Support Training and Education While Enhancing Human Performance for All We Serve.
Vision: Inspired Staff…Safe and Healthy Culture…Trained and Ready Force
Motto: Trusted Care Guardians
The 42nd Medical Group supports the mission of Air University, 42nd Air Base Wing, 908th Airlift Wing, and tenant units at Maxwell Air Force Base and Gunter Annex. The Group is comprised of three squadrons: the 42d Operational Medical Readiness Squadron, 42d Health Care Operations Squadron, and 42d Medical Support Squadron.
The 42nd Medical Group is accredited by The Joint Commission under the Ambulatory Health Care Accreditation Program. The 42nd Medical Support Squadron’s Medical Laboratory is accredited by the College of American Pathologists.
The 42nd Medical Group is comprised of the 42nd Medical Group Staff which includes the Medical Group Commander, Superintendent, Chief of Medical Staff, Chief Nurse, Chief of Aerospace Medicine, the Quality Office, Patient Safety, Group Practice Manager, and Case Managers.
The 42nd Operational Medical Readiness Squadron is comprised of Flight Medicine, Trainee Health, Warfighter Care Team (Active Duty clinic), Base Operational Medicine, Dental, Optometry, Public Health, Health Promotions, Bioenvironmental Engineering, Mental Health and Medical Readiness.
The 42nd Health Care Operations Squadron is comprised of Family Health, Behavioral Health, Pediatrics, Immunizations, Women’s Health, Educational and Developmental Intervention Services, Physical Therapy and Chiropractic Clinics.
The 42nd Medical Support Squadron is comprised of Pharmacy, Laboratory, Radiology, Medical Logistics, TRICARE Operations and Patient Administration, Resource Management Office, Information Systems, and the Commander Support Staff.
Facility hours: Monday-Friday, 0700-1630. The facility is closed every 3rd Thursday each month for readiness training and AETC Family Days, except Active Duty sick-call from 0700-0800. The facility is closed for all federal holidays.
COVID Clinic Hours of Operation: Monday-Friday, 0730-1100: COVID-19 Testing is available for symptomatic patients or screening for official travel when the facility is open.
Appointments: Use TRICARE Online to schedule an appointment 24/7/365 or call (334) 953-3368 during normal business hours.
After Hours Care: Call the Nurse Advice Line for after-hours care: (800)-TRICARE. Urgent care is when an illness or injury is serious enough to seek health care right away, but not so severe as to require emergency room care. Some examples include earache, toothache, joint sprain, muscle pull or urinary tract infection. NON-ACTIVE DUTY TRICARE PRIME beneficiaries can use urgent care without a referral.
Emergency Care: The 42nd Medical Group does not have an Emergency Department. Emergency care can be treated at Baptist Medical Center East, Baptist Medical Center South, Jackson Hospital, Prattville Baptist Hospital, or Elmore Community Hospital. TRICARE views an emergency as a medical, maternity or psychiatric condition you believe could threaten your life, limb or sight without immediate attention. Other emergencies include severe, painful symptoms requiring immediate attention, or when a person may be an immediate risk to self or others. You do not need authorization for emergency care before receiving treatment. However, if you're enrolled in TRICARE Prime you must contact your primary care manager within 24 hours or the next business day after you receive emergency care.
DUE TO COVID-19 OPERATIONS:
Single point of entry at the main entrance by the pharmacy.
COVID-19 health screening for all individuals entering the facility.
Installation requirement to wear a facemask in all facilities, including the Medical Group. Face masks with a valve are not authorized, per the Defense Health Agency (DHA).
COVID-19 Testing is available Monday-Friday, 0730-1100: for symptomatic patients or screening for official travel when the facility is open.
Patients with an emergency should seek care at the nearest Emergency Room or call 9-1-1.
Active duty members require a referral to be seen at an Urgent Care.
Non-active duty beneficiaries can seek care at an Urgent Care without a referral.
CONSIDERATIONS FOR WHO SHOULD GET TESTED FOR COVID-19:
People who have symptoms of COVID-19
People who have had close contact (within 6 feet of an infected person for at least 15 minutes) with someone with confirmed COVID-19
People who have been asked or referred to get testing by the 42d MDG Public Health office.
Phone: (334) 953-6868; for refills call (334) 953-7971 Please allow for up to 72 hours to process
Pharmacy Hours: (Bldg 760): 7:30 a.m. - 4:30 p.m. (Drop off/pick up new prescriptions)
Pharmacy Refill Center (Bldg 760): Monday - Friday: 7:30 a.m. - 4:30 p.m. (Pick up refills only)
Gunter Annex Refill Pharmacy (Bldg 833): Temporarily closed. Refills called into Gunter Annex will be at the Maxwell AFB
Pharmacy Information: Refills can be requested via TRICARE online. Click the “Rx Refill” on the TOL home page or top navigation bar to access TOL Rx Refill.
Please call us at (334) 953-6868 and leave a message, or email us with the TRICARE Patient Portal Secure Messaging system at https://app.tolsecuremessaging.com to activate any new prescriptions. All prescriptions must be activated prior to be being processed.
Drug Take Back Options
If you need to dispose of any drugs or controlled substances, you can: Drop them in our secure receptacle located at (Bldg 760)
COVID Operations: Currently treating Urgent/Emergent needs, Class III/Non-deployable concerns, and Dental Class IV/Annual/Deployment exams. Due to COVID-19, no cleanings are currently being offered.
To schedule a Dental Exam please call the front desk at (334) 953-7822 during normal business hours.
Dental Sick Call: Patients must arrive between 0700-0730 Mon-Fri
After hours and weekend emergencies/concerns please call the Dentist on Duty at (334) 530-9037. Only urgent/emergent needs will be addressed, please do not call about orders, exams, or paperwork.
For more information on the 42nd Medical Group, visit our web site at https://maxwell.tricare.mil/.
If you are interested in a healthcare career in the United States Air Force, visit https://www.airforce.com/careers/browse-careers/health-medicine.
You can also join us online at www.facebook.com/42mdg or www.twitter.com/42mdg.