Senior Master Sgt. Melissa Navarro serves as the Senior Enlisted Leader, Healthcare Operations Squadron, Maxwell Air Force Base, Alabama. She advises the commander on the force management, training, readiness, and morale for 160 personnel which span over six flights and 19 Air Force Specialty Codes. Sergeant Navarro assists the commander in ensuring provision of comprehensive healthcare services in family health, pediatrics, pharmacy, diagnostics/therapeutics, logistics, and resource management for a 330-personnel outpatient care clinic. She executes a $25.4M annual budget promoting population and evidence-based healthcare for 37K beneficiaries, the 42nd Air Base Wing, Air University and 44 mission partners.
Sergeant Navarro entered the Air Force on June 2003. She graduated Information Management Technical Training School in September of 2003 and Health Services Management Technical Training School on October 2009. She has been stationed at various locations including Alaska, California, Maryland and Utah. Prior to assuming her current position, she served as the superintendent, Transportation Command Patient Movement Requirements Center West, Joint Base Pearl Harbor-Hickam, Hawaii, 75th Medical Support Squadron, 75th Medical Group, Hill Air Force Base, Utah. Her career duties include client support administrator, unit deployment manager and additional duty first sergeant.
EDUCATION
2007 Airman Leadership School, Vandenberg Air Force Base, Calif.
2014 Associate, Information Resource Management, Community College of the Air Force, Maxwell AFB, Ala.
2014 Associate, Health Care Management, Community College of the Air Force, Maxwell AFB, Ala.
2016 Senior Enlisted Joint Professional Military Education, by correspondence
2017 Noncommissioned Officer Academy, by correspondence
2017 Senior Noncommissioned Officer Academy, by correspondence
2018 Air Force First Sergeant Academy Additional Duty Symposium
2020 Senior Enlisted Joint Professional Military Education II, by correspondence
2020 Bachelor of Arts, Management, American Military University
2021 Masters of Arts, Healthcare Administration, University of the Incarnate Word
2023 Senior Noncommissioned Officer Academy, in residence, Maxwell AFB, Ala.
ASSIGNMENTS
June – July 2003, Trainee, 321 Basic Military Training, Lackland Air Force Base, Texas
July – October 2003, Student, Information Management Course, Keesler AFB, Miss.
October 2003 – December 2004, Official Mail Center Courier, 354th Communications Squadron, Eielson AFB, Alaska
December 2004 – November 2006, Information Management Journeyman, 355th Fighter Squadron, Eielson AFB, Alaska
November 2006 – November 2007, Information Management Journeyman, 532nd Training Squadron, Vandenberg AFB, Calif.
November 2007 – November 2008, Noncommissioned officer in charge, Information Management, 532nd Training Squadron, Vandenberg AFB, Calif.
November 2008 – August 2009, Knowledge Operations Manager, 381st Training Support Squadron, Vandenberg AFB, Calif.
August 2009 – November 2009, Student, Health Service Management Course, Sheppard AFB, Texas
November 2009 - July 2010, NCOIC, Service Treatment Record Program, 779th Medical Support Squadron, Joint Base Andrews, Md.
July 2010 – April 2011, Health Care Management Craftsman, 779th Aerospace Medicine Squadron, Joint Base Andrews, Md.
April 2011 – June 2014, NCOIC, Commanders Support Staff, 779th Medical Support Squadron, Joint Base Andrews, Md.
June 2014 – July 2015, NCOIC, Medical Readiness, 779th Medical Support Squadron, Joint Base Andrews, Md.
July 2015 – March 2017, NCOIC, Outpatient Records, 75th Medical Support Squadron, Hill AFB, Utah
March 2017 – March 2018, NCOIC, Commanders Support Staff, 75th Medical Support Squadron, Hill AFB, Utah
March 2018 – September 2020, Flight Chief, TRICARE Operations and Patient Administration, 75th Medical Support Squadron, Hill AFB, Utah
September 2020 – May 2021, Medical Support Squadron Superintendent, 75th Medical Support Squadron, Hill AFB, Utah
May 2021 – January 2023, Superintendent, Transportation Command Patient Movement Requirements Center-West, Joint Base Pearl Harbor-Hickam, Hawaii
January 2023 – present, Senior Enlisted Leader, 42nd Healthcare Operations Squadron, Maxwell AFB, Ala.
MAJOR AWARDS AND DECORATIONS
Defense Meritorious Service Medal
Air Force Meritorious Service Medal
Air Force Commendation Medal with three oak leaf clusters
Air Force Achievement Medal
Air Force Outstanding Unit Award with one silver leaf cluster
Global War on Terrorism Service Medal
Air Force Expeditionary Service Ribbon
EFFECTIVE DATES OF PROMOTION
Airman First Class June 3, 2003
Senior Airman Oct. 3, 2005
Staff Sergeant March 1, 2008
Technical Sergeant Sept. 1, 2015
Master Sergeant Feb. 1, 2019
Senior Master Sergeant Jan. 1, 2023
(Current as of July 31, 2023)