HomeRESOURCESRetiree Activities Office

Retiree Activities Program

Building 804
50 LeMay Plaza South
Maxwell AFB, AL 36112
(334) 953-5048

Retiree Activities Office

The mission of the Retiree Activities Office (RAO) is to provide information helpful to retirees of all services. As the base level component of the Air Force Retiree Council, the RAO operates under Air Force Instruction 36-3106. It is supported by the 42nd Air Base Wing, providing a liaison between the active duty units at Maxwell-Gunter and the retiree communities of all branches of the armed forces. The RAO is continually recruiting dedicated personnel with a military background who may wish to join our staff of those who are "Still Serving." For more information about retiree activities, contact the RAO at (334) 953-6725 or by e-mail at retiree.affairs@us.af.mil

A Retiree Activities Office is established at all major U.S. Air Force installations around the world. In the AF, all offices are staffed by volunteers. Our challenge has been and still continues to be finding and sustaining a staff of enthusiastic and dedicated volunteers to avail themselves of their knowledge to serve the community.

Reporting a Retiree Death
Surviving family members of retired Air Force personnel residing in the United States may report the death of a member, and receive personal assistance in applying for eligible benefits on their behalf by contacting:

  • The Casualty Assistance Representative (CAR) at the nearest Air Force Base Military Personnel Flight, Customer Service
  • Maxwell's Casualty Assistance Representative can be reached at (334) 953-5048
  • The Air Force Casualty Assistance Representative Locator can be reached at 877-353-6807
  • Defense Finance and Accounting Service can be reached at 800-321-1080

Please have the following information available when making a notification:

  • Retiree's full name, grade, Social Security number and date of retirement.
  • Date, city and state of death.
  • Name, relationship and phone number of next of kin. 
  • For general officers - date and place of funeral, if known

Retiree Resource

  • Maxwell Retiree Activities Office: (334) 953-6725
  • MPS/DEERS/ID Cards: (334) 953-6487  / (Appointments Required)
    ID Card Appointment Line: (334) 953-4720 
  • Visitor's Center: (334) 953-4283 
  • SBP/Casualty Assistance: (334) 953-5048

    This office will assist widows and widowers of deceased service members regarding the Survivors Benefit Plan and casualty assistance matters.

  • Legal office: (334) 953-2786 for all legal matters.
  • Finance office: (334) 953-3288 or for the Defense Finance and Accounting Office, Cleveland Center, 1-800-321-1080
  • Tricare Service Center: 1-800-444-5445
  • Airman and Family Readiness Center: (334) 953-2353
  • Clinic appointment line: (334) 953-3368
  • Pharmacy: (334) 953-6868; refills: (334) 953-7971/7978 or 1-800-732-6117

All retirees are encouraged to visit the website www.retirees.af.mil for the latest retiree news and information. It covers subjects such as Survivors Benefit Plan, list of Retiree Activities Offices worldwide, Afterburner archives (2001- 2013) and a list of valuable resources and contact details. So don’t stress over rumors and get the facts by going to the retiree website.